Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Account Information: When you register for Nivasa, we request basic information such as your name, email address, phone number, and organization details.
• Rental Portfolio Data: To help you manage rentals, we store information about properties, rooms, tenants (name, contact info, check-in dates), and rent payment statuses.
• Usage Data: We may collect metadata about your interactions with the app, device information, and IP addresses to improve application reliability.

2. How We Use Information

We use the information we collect for the following purposes:

• To operate, maintain, and provide the features and functionality of the Nivasa workspace.
• To facilitate automated payment updates, invoice generation, and tenant communication notifications.
• To send you important system updates, security alerts, and support responses.
• To detect, prevent, and address technical issues or fraudulent activity.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

We use cookies for the following purposes:

• Session Cookies: We use Session Cookies to operate our service (such as keeping you logged in).
• Preference Cookies: We use Preference Cookies to remember your settings and various preferences (such as light/dark mode choice).
• Security Cookies: We use Security Cookies for security purposes to identify and prevent potential safety risks.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Data Protection & Security

We implement comprehensive technical and organizational security measures to protect your data:

All data transmission between your device and our servers is encrypted using HTTPS / TLS protocols. Databases are stored securely with verified cloud hosting providers, with strict role-based access control restriction.

5. Data Sharing & Third Parties

Nivasa does not sell, rent, or trade your personal or rental portfolio data to third parties. We only share information with trusted service providers who help us run the app (such as database services and messaging gateways like WhatsApp/SMS providers), strictly under confidentiality agreements.

6. Your Choices & Data Rights

You have the right to access, update, correct, or delete your account information at any time. If you wish to delete your Nivasa account and all associated tenant/property records, you can execute this directly from your workspace dashboard settings or contact us at nivasabyamigroup@gmail.com.